Sports therapy is for the purpose of stress reduction, relief from muscular tension or spasm, or for increasing circulation.

The client should understand the sports therapist does not diagnosis illness, disease or any other physical or mental disorder. The sports therapist does not prescribe medical treatment nor perform spinal manipulations. 

Understand that you hold all responsibility for the treatment you receive. 

I require a minimum of 24-hours’ notice for a scheduled session and be aware that you will be charged the full fee for any missed or cancelled sessions if the 24 hour notice period is not met to cancel or reschedule.

This website is owned and operated by Flex Sports Therapy Ltd and Wix.com. 

These terms and conditions highlight the general use of the website and the services provided by Flex Sports Therapy Ltd online and in the clinics. 

Please read these terms and conditions carefully. 

Your use of the website and any purchases of products/services online or at the clinics will be subject to these terms and conditions. By using the website and any products or services, you now hereby agree to these terms and conditions.

Treatment is always subject to availability; however, we will always do our best to accommodate you in your chosen treatment.

All treatments must be paid before or at  your appointment/treatment and all clients must agree to our 24 hour notice policy. If you are booked in for treatment but miss or cancel within the 24 hour notice period, you will still be charged the full rate.


Any information or services available throughout or in connection with the website, or at any treatment given by Anna, do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well for such treatment. It is not our responsibility to do this for you. Before commencing any treatment, you should consult your doctor first if you believe their is a risk of complication. We will always advise where we believe a contraindication may occur and will NOT treat if we believe it is not in the clients best interest. 

It is also vital that you supply us with correct information about yourself and update us immediately should this information happen to change. We cannot be liable for any incorrect information supplied to us. We try to make sure that all information contained on this website is correct, however, subject to the paragraph below, we do not accept any liability for any error or omission. We exclude all liability for any action you take, loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website or provided through any service supplied by us to you.

You, your legal representatives and your heirs' release, waive, discharge and covenant, not to sue Flex Sports Therapy Ltd and its practitioners for any injury or death caused by their negligence or other acts.


Flex Sports Therapy Ltd warrants that the products and services will be supplied with complete skill and care.


Treatment fees may be increased by Flex Sports Therapy Ltd  at any time. The Proprietor shall give clients no less than 14 days’ notice prior to any increases.

The rights of cancellation, refunds and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to products or services may only be refunded to the credit or debit card originally used to make the purchase.



Any information and services ordered or provided by Flex Sports Therapy Ltd via the website or booked treatments. Any electronic information supplied to you by Flex Sports Therapy Ltd  will constitute part of “service” not a product, and cancellation rights will apply accordingly.


Any products for sale on the website, or in our clinic. 


The website discussed within the terms and conditions, found at the URL: www.flexsportstherapy.com


You may use the website for personal and lawful use and in accordance with these terms, you may not copy or use any material from the website for any commercial purpose.

The intellectual property rights in all contents of the website and supplied as part of the products or services, and the Flex Sports Therapy Ltd brands’ trademarks and logos (“materials”) are owned by Flex Sports Therapy Ltd. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any materials, or remove or change anything on the website or clinic, include or create links to or from the website without our written authority, or remove or change any copyright, trademark or other intellectual property right notices contained in any materials or copies thereof. “ Flex Sports Therapy Ltd” is a registered trademark or application for a registered trademark owned by Flex Sports Therapy Ltd. You must not use the Flex Sports Therapy Ltd brand, logos or marks without a written license.

You must not use the website to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this website or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the website or any other website or damage or destroy the reputation of Flex Sports Therapy Ltd. 


Usage of your personal information is governed by the Flex Sports Therapy Ltd privacy policy, which forms part of these terms and conditions.


You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this website and the service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Flex Sports Therapy Ltd does not enter into conditions, warranties or other terms in relation to the website or the products or the services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result.

The website may include links to external websites and co-brands. Flex Sports Therapy Ltd has included links to these websites and co-branded pages to provide you with access to information and services that you may find useful or interesting. However, Flex Sports Therapy Ltd is not responsible for the content of this website and pages or for anything provided by them. 

Subject to the important liability statement, Flex Sports Therapy Ltd is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you. 


Flex Sports Therapy Ltd may suspend the operation of the website for repair or maintenance work or in order to update or upgrade the contents or functionality of the website from time to time. Access to or use of the website or any websites or pages linked to it will not necessarily be uninterrupted or error-free.

Flex Sports Therapy Ltd may terminate the service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Flex Sports Therapy Ltd (including if the credit/debit card you use is not valid or does not work for another reason).


No contract will exist in relation to the services or products until Flex Sports Therapy Ltd has confirmed to you by email the particulars of your order, the value of your order and the products or services (as applicable) you have purchased.


Information displayed on the website or in our clinic as to pricing and availability is subject to change by Flex Sports Therapy Ltd without notice.


Flex Sports Therapy Ltd may change these terms and conditions from time to time. By browsing the website, you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the website. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with consumer law, and you consent to the non-exclusive jurisdiction of the English courts.


If you have any enquiries or complaints email: flexsportstherapy@outlook.com


In common with many websites, we use “cookies” to help us gather and store information about visitors to our website. A cookie is a small data file that our server sends to your browser when you visit the website. It does not identify you personally; just the IP address you’re accessing the website from. The use of cookies helps us enhance your experience of the website. You can delete cookies at any time, or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse them, our system will issue cookies when you log on to the website. We may use information from cookies for the following purposes: 

• Traffic monitoring, for example, the IP address from which you access the website, the type of browser and operating system used to access the website, the date and time of your access to the website, the pages you visit, and the Internet address of the website from which you accessed our website.

• To recognise repeat visitors for statistical/analytical purposes.

• Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked. We may connect the information that we collect through cookies with other personal information that you provide to us. 

Here’s why we’ll do this:

• To customise or personalise your experience of the website.

• For transactional purposes, such as credit card sales.

• To make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the website that you visit most often or by letting you know about features of the website that you have not accessed previously.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related website information. However, we will never pass on your identity or any specific information about you personally to a third party. If you choose not to receive cookies, you may still use most of the features of our website. Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser.

Thank you for reading these terms and conditions. If you have any queries, please email at: flexsportstherapy@outlook.com



©2020 by Flex Sports Therapy. Company Number: 12713923